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GAAbstract's refund policy for subscriptions and credit purchases
2026/02/19
We want you to be satisfied with your purchase. If you are not happy with your subscription or credit purchase, you may request a refund subject to the following conditions:
Time limit: Refund requests must be submitted within 7 days of the original purchase date.
Credit usage: If you have consumed more than 10% of the credits included in your purchase or subscription cycle, you are not eligible for a refund.
Subscription renewals: Refund requests for automatic subscription renewals must be submitted within 3 days of the renewal charge. Refunds are not available for:
Purchases made more than 7 days ago.
Accounts that have been suspended or terminated for violating our Terms of Service.
Partial usage of a subscription period (e.g., canceling mid-month does not entitle you to a prorated refund, but you retain access until the end of the billing period).
To request a refund, please contact our support team at [email protected] with the following information:
Please submit your request within the eligible time window described above.
Once we receive your refund request, we will review it and notify you of the outcome via email.
We encourage you to contact us before initiating a chargeback with your bank or credit card company. We are committed to resolving any issues promptly and fairly. Initiating a chargeback without first contacting us may result in the suspension of your account.
We reserve the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.
If you have any questions about this Refund Policy, please contact us at [email protected].